Shippings and Returns Policies
We want to build a brand that ensures you’re happy, no matter what happens.
To make it possible, we’ve developed a simple and transparent 30-day money back guarantee that’s available to you with nothing more than the click of a button.
Here’s how you enjoy it in 3 quick and easy steps:
- Check that you purchased your product from us within the last 30 days
- Connect with our team at email@example.com and let us know how we can help
- Sit back and relax while we take care of everything so you don’t have to
Once we hear from you we’ll be more than happy to offer you the choice of a full refund or a brand-new product of the same value. It’s completely up to you, and we’re always ready and waiting to make the process as smooth as possible.
Hempbeauty offers Free U.S. Shipping on all orders over $100. Please keep in mind, there are location-based restrictions on select CBD products and customers will be held responsible if customs or duty fees apply. As soon your order is processed , we will ship it out to you through USPS, FedEx or UPS and send you a link to track your package. It typically takes 5-10 business days for the order to get to our customers .
Got a question?
Remember, it’s not just returns that we can help with. If you want to know how to get the very most out of your Hemp Beauty experience, all you have to do is ask. Simply get in touch with our natural skincare experts at firstname.lastname@example.org and we’ll talk you through everything you need to know.
Anything else you need to know?
As a fair and honest brand who cares about doing the right thing, we promise that no matter how you make use of our money back guarantee, it will never affect your statutory rights. This is our promise to you, and we intend to keep it.